Needs Assessment

Helping you define requirements, collect data, and implement solutions that fit within your constraints.

Hero image
Our approach combines technical insight with hands-on support—ensuring you have what you need to move from planning to deployment with clarity and confidence.

We start by understanding your goals, technical constraints, and target user experience. From there, we work with your team to define technical requirements and identify the most promising implementation alternatives.

Collaborative process

We ask questions until we understand your business problems, desired outcomes, and assumptions inside out. From there we discuss the optimal user/customer journeys to get you there. As these needs come together with technical and cost constraints, technical solutions emerge. We discuss the pros and cons with you to further iron out the true constraints and priorities -- which typically evolve over time. We help you estimate the costs of alternatives, allowing you to make informed decisions.

Collaborative process

Does your project need the Switchboard SDK?

SDK integration support

For many projects, our SDK can save time and money. We can help you make that assessment and integrate it if it makes sense.

SDK fit assessment

After performing a needs assessment, we will know whether using our SDK is a viable alternative. When it is, it typically saves on engineering costs and time to market. When it isn’t, we’ll tell you. Our goal is to minimize your total cost while maximizing reliability.

Integration, deployment, and training

We can help you integrate and deploy the SDK while training you on its capabilities. Moreover, where there are gaps, we can help you fill them by designing custom nodes, wrappers, or other features to help integrate in your use case. A few hours from our team can save many hours for yours.

Post-launch guidance

Our support doesn’t stop at launch. We offer continued consultation as your product evolves—answering questions, advising on scaling, and helping you make the most of future Switchboard updates and features.

Partner enablement

For partners who see Switchboard as a solution that extends their own product’s capabilities, we offer free ideation and training sessions as well as offer tools to help with cross promotion, including demos in some cases. See our Switchboard Partner Page for more details.

Reduce cost and time to market (TTM)

Any of our services can be integrated into solutions that use our SDK and/or pre-existing source code. This can help reduce hours and TTM.

Let's talk ➜